DATA PROTECTION

As of May 25, 2018, the requirements of the EU General Data Protection Regulation (hereinafter: DSGVO) apply throughout Europe. In the following, we would like to inform you about the processing of personal data carried out in accordance with this new regulation (compare Article 13 DSGVO). Please read the data protection information carefully. If you have any questions or comments about this data protection information, you can send them at any time to the email address given under point 2.

 

  1. overview

The following data protection information informs you about the nature and extent of the processing of so-called personal data by Claudia Roth, claudiasmediumship.com. Personal data is information that can be directly or indirectly attributed to your person or can be attributed.

For the purpose of contract processing, all data necessary for the performance of a contract with the processed. If external service providers are also involved in the processing of the contract, e.g. payment service providers, your data will be passed on to them to the extent necessary in each case.

When the website/application is called up, various information is exchanged between your end device and the website server. This may also involve personal data. The information collected in this way is used, among other things, to optimize the website or to display advertising in the browser of your end device.

In accordance with the requirements of the GDPR, you have various rights that you can assert against us. This includes, among other things, the right to object to selected data processing, in particular data processing for advertising purposes.

  1. data protection officer

The name and contact details of the data controller can be found under the imprint of the website.

  1. purposes of data processing

3.1 Calling up our website/application

When calling up our website/application, information is automatically sent to the server of our website/application by the browser used on your end device and temporarily stored in a so-called log file. We have no influence on this. The following information is also collected without your intervention and stored until automated deletion:

the IP address of the requesting internet-capable device,

the date and time of access,

the name and URL of the file accessed,

the website/application from which the access was made (referrer URL),

the browser you use and, if applicable, the operating system of your Internet-enabled computer.

The legal basis for the processing of the IP address is Article 6(1)(f) DSGVO. Our legitimate interest follows from the purposes of data collection listed below. At this point, we would like to point out that we do not draw any conclusions about your identity from the collected data.

The IP address of your terminal device and the other data listed above are used by us for the following purposes:

Ensuring a smooth connection setup,

Ensuring a comfortable use of our website/application,

evaluation of system security and stability as well as

other administrative purposes.

The data is stored for a period of a few days and then automatically deleted. Furthermore, we use so-called cookies, tracking tools and social media plug-ins for our website/application. The exact procedures involved and how your data is used for this purpose are explained in more detail below in section 3.4.

3.2 Conclusion, execution or termination of a contract

3.2.1 Data processing upon conclusion of a contract

The object of activity of claudiasmediumship.com is to offer a consulting contract and a contract for the attendance of coaching lessons. The contract comes into effect with the booking and payment of the service. In this context, we process the data required for the conclusion, execution or termination of a contract. This includes:

First name, last name

Billing and delivery address

E-mail address

Invoice and payment data

Gender

Date of birth

Telephone number, if applicable

The legal basis for this is Article 6(1)(b) DSGVO, i.e. you provide us with the data on the basis of the contractual relationship between you and us.  Insofar as we do not use your contact data for promotional purposes (see 3.3. below), we will store the data collected for the purpose of processing the contract until the expiry of the statutory or possible contractual warranty and guarantee rights plus a 3-month waiting period. After this period has expired, we retain the information required by commercial and tax law relating to the contractual relationship for the periods specified by law. For this period (regularly ten years from the conclusion of the contract), the data is processed again solely in the event of an audit by the tax authorities.

3.3 Data processing for advertising purposes

3.3.1 Advertising purposes and third parties

Insofar as you have concluded a contract with us, we manage you as an existing customer. In this case, we process your postal contact data outside of the existence of a specific consent in order to send you information about new products and services in this way. We process your e-mail address in order to send you information about our own products that are similar to those you have already purchased from us, unless you have given your specific consent.

The legal basis for the aforementioned processing is in each case Article 6(1)(f) DSGVO. The processing of existing customer data in this way for our own advertising purposes or for the advertising purposes of third parties is to be regarded as a legitimate interest.

 3.3.2 Interest-based advertising

To ensure that you only receive advertising information that is of supposed interest to you, we categorize and add further information to your customer profile. Statistical information as well as information about you (e.g. basic data of your customer profile) is used for this purpose. The aim is to send you advertising that is geared solely to your actual or perceived needs and, accordingly, not to bother you with useless advertising. The legal basis for the aforementioned processing is in each case Article 6(1)(f) DSGVO. The processing of existing customer data in this way for our own advertising purposes or for the advertising purposes of third parties is to be regarded as a legitimate interest.

3.3.3 Right of objection    

You may object to data processing for the aforementioned purposes at any time, free of charge, separately for the respective communication channel and with effect for the future. If you object, the contact address concerned will be blocked for further data processing for advertising purposes. We would like to point out that in exceptional cases, advertising material may still be sent temporarily after receipt of your objection. This is technically due to the necessary lead time of advertisements and does not mean that we will not implement your objection. Thank you for your understanding.

3.3.4 Newsletter dispatch

On our website we offer you the possibility to register for our newsletter. In order to be able to ensure that no mistakes have been made when entering the e-mail address or that your e-mail address has been used illegally, we use the so-called double opt-in procedure: After you have entered your email address in the registration field, we will send you a confirmation link by email. Only when you click on this confirmation link will your email address be added to our distribution list. At this point, the processing of your electronic contact data is based solely on your consent (Article 6(1)(a) DSGVO). You can revoke your consent thus declared at any time with effect for the future. To do so, you can use this unsubscribe link or the unsubscribe link in the newsletter.

3.4 Online presence and website optimization

3.4.1 Cookies – general information

We use so-called cookies on our website. Insofar as these cookies are personal data, the use is based on Article 6(1)(f) DSGVO. Our interest in optimizing our website is thereby to be regarded as legitimate within the meaning of the aforementioned provision. Cookies are small text files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device, do not contain viruses, Trojans or other malware. In the cookie, information is stored that arises in each case in connection with the specific end device used. This does not mean, however, that we gain direct knowledge of your identity. The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website or that you have already logged into your customer account. These are automatically deleted after you leave our site after a certain period of time. In addition, we also use temporary cookies for the purpose of user-friendliness, which are stored on your terminal device for a certain specified period of time. If you visit our site again in order to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

 

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you as well as to display information tailored specifically to you. These cookies enable us to automatically recognize that you have already been to our site when you visit it again. These cookies are automatically deleted after a defined period of time. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

3.4.2 Web analysis services

For the purpose of demand-oriented design and ongoing optimization of our pages, we use Google Analytics, a web analytics service provided by Google Inc (“Google”), on the basis of Article 6(1)(f) DSGVO. In this context, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie about your use of this website such as.

Browser type/version,

operating system used,

Referrer URL (the previously visited page),

host name of the accessing computer (IP address),

time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and demand-oriented design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (so-called IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing this browser add-on. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by removing the appropriate check mark in the privacy settings. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. For more information on data protection in connection with Google Analytics, please visit the Google Analytics website.

3.4.3 Targeting

The targeting measures listed below and used by us are carried out on the basis of Article 6(1)(f) DSGVO. By means of the targeting measures used, we want to ensure that you are only shown advertising on your end devices that is oriented to your actual or presumed interests. It is in your interest as well as ours not to bother you with advertisements that are not of interest to you.

3.4.4 Google Maps

The Google Maps plug-in is integrated into our website. The operating company of Google Maps is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA (here: “Google”).

Each time you call up the individual pages on which the Google Maps plug-in is integrated, the internet browser on your computer is automatically caused to transmit data to Google for the purpose of providing the Google Maps plug-in. As part of this technical procedure, Google obtains knowledge of personal data, such as your IP address, which is used, among other things, to track the origin of visitors and clicks. Specifically, the IP address, device identification, browser characteristics, operating system details, language settings, referring URLs and geolocation data are transmitted to Google. The purpose of the Google Maps component is our legitimate interest in being able to play out an interactive map graphic with navigation function for you (Art. 6 para. 1 letter f DSGVO). You can use suitable browser settings or plugins to prevent page elements such as Google Maps from being loaded automatically. If you use such settings or plug-ins, the map display of Google Maps will not be displayed at all or only after your express approval, depending on your settings; only then will the above-mentioned data transmission to Google take place.We do not retain any personal data within the scope of Google Maps.A transmission of personal data to other recipients does not take place. Google Maps is solely responsible for the further processing of data. The terms of use for Google Maps can be found under Terms of Use for Google Maps. For full details, please refer to Google’s privacy policy.

  1. your rights

4.1 Overview

In addition to the right to revoke the consent you have given to us, you have the following additional rights if the respective legal requirements are met:

Right to information about your personal data stored by us pursuant to Art. 15 DSGVO, in particular, you may request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, if it has not been collected directly from you,

Right to have incorrect data corrected or correct data completed in accordance with Art. 16 DSGVO,

Right to delete your data stored by us in accordance with Art. 17 DSGVO, insofar as no legal or contractual retention periods or other legal obligations or rights to further storage are to be observed,

Right to restrict the processing of your data pursuant to Art. 18 DSGVO, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure; the controller no longer requires the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 DSGVO,

Right to data portability pursuant to Art. 20 DSGVO, i.e. the right to have selected data stored by us about you transferred in a common, machine-readable format, or to request that it be transferred to another data controller

Right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

5.2 Right of objection

Under the conditions of Article 21 (1) DSGVO, data processing may be objected to for reasons arising from the particular situation of the data subject.

The above general right to object applies to all processing purposes described in this Privacy Notice, which are processed on the basis of Article 6(1)(f) DSGVO. Unlike the specific right of objection directed at data processing for promotional purposes, under the GDPR we are only obliged to implement such a general objection if you provide us with reasons of overriding importance for doing so (e.g. a possible risk to life or health).

  1. amendment of the data protection declaration

Insofar as we introduce new products, services, Internet procedures or technologies, it may be necessary to update this data protection declaration. We therefore reserve the right to amend or supplement the declaration as required. We will publish the changes here. You should therefore visit this website regularly to check the current status of the data protection declaration.